Mainline Kitchen Design takes kitchen safety and satisfaction seriously
In past discussions on LinkedIn, kitchen designers vehemently disagreed with each other on a surprisingly simple question. What question got everyone excited?
Do you allow or have you allowed your customers to make big mistakes?
As a kitchen expert, I was disappointed that not all designers could agree that selling unsafe kitchens was unethical.
“If someone comes just to buy a cabinet. I don’t interrogate them. I sell them exactly what they asked for. If they kill themselves together, that’s their problem.”
What pains me the most is that some CKDs and even MCKDs (Master Certified Kitchen Designers) feel that it is not their fault that the cabinets are not suitable or placed at the wrong height. It was One said, “Bad design pays the same commission as good design. If a client is desperate to buy a bad design, they may buy it from you unless the bad design contains safety concerns.” .”
One designer told a tragic story that ended like this:
“Within half a year, the entire house was lost when a fire broke out on top of the indoor gas grill. An extreme example. It also shows how important it is not to order a kitchen without considering the possible consequences.
As kitchen designers, our job is to help our customers create kitchens that they can use for a long time. That job includes understanding what they like and how much they have to spend to ensure they have the best kitchen available within their budget.
We strongly believe that our job includes sometimes protecting potential customers from ourselves.
Indeed, if a design is dangerous, Main Line Kitchen Design will not sell it. Just last week, a customer insisted on leaving the kitchen plan alone. I was able to prevent it from becoming a fire if it caught fire. We refunded this customer our deposit and told her that we couldn’t work with her on the design she wanted, nor would we sell kitchens with known design errors, such as cabinets that don’t fit.
I believe all professionals must adhere to the same code of ethics that they use in medicine. And I want doctors, lawyers, accountants, and auto mechanics to care more about protecting me than making money.
After posting this comment on a design forum, sparks started to fly, and after the 4th of July, the little world of the kitchen went wild.
Below are two blogs from the past. kitchen safety issues:
Recessed Ovens: New Appliance Hazards.
Is your kitchen designer going to kill you?
Your kitchen designer sincerely wishes for your best interests and safety! And of course, as Julia said…
Paul McAlary is president of Main Line Kitchen Design in Narberth, Pennsylvania. He has designed award-winning kitchens for his 25 years and can be reached at firstname.lastname@example.org.
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